In stock items for dispatch will be packed and shipped within 3 to 4 days of payment being received. International orders will take 5-7 days to arrive once shipped. Items purchased to be sent under standard international shipping are non trackable and in so NgM knives is not responsible for any missing or damaged items upon receipt. The international tracking shipment option provides tracking, signature upon delivery and insurance against loss & damadge.
NgM Knives will accept, for return or exchange, items that are in new condition, unworn, unaltered and free of damage by the customer. For a full refund or exchange, return your item within 14 days from the receipt of the original order. Items cannot be returned or exchanged after 14 days from receipt of the original order. Items must be returned with all NgM merchandise, certificates/COA and must be in the original branded or otherwise packaging.
By purchasing my products you understand these are tools and should be used as such. They are designed to be simple bottle opener and a pocket prybar tool for light duties. NgMknives & NutterGrindingMetal will not be held liable for misuse of products resulting in negligence and foolery.
The same applies to knives, I am not responsible for any injuries incurred by any modifications made by NutterGrindingMetal. This includes: lock failure,blade failure, cuts and injuries from any of the knife construction failing, unwanted knife opening or closing, once the knife leaves the shack it is no longer my responsibility. Know you local laws before purchasing and always used a tracked shipping option as I will not be responsible for the below situations.
Shipping mishaps with postal services/couriers.
Stolen items during the shipping process. Tracked shipments are insured.
Not responsible for any confiscation on any international shipments by customs or boarder agents.
Damage to any shipment by the courier, that being said items insured will be compensated allowing a remake.